{"id":5335,"date":"2026-04-22T08:35:50","date_gmt":"2026-04-22T08:35:50","guid":{"rendered":"https:\/\/residentas.com\/policies\/"},"modified":"2026-07-28T15:19:59","modified_gmt":"2026-07-28T15:19:59","slug":"politiques","status":"publish","type":"page","link":"https:\/\/residentas.com\/fr\/policies\/","title":{"rendered":"Politiques"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-46807b2b wp-block-group-is-layout-constrained\" style=\"padding-top:clamp(56px,8vw,96px);padding-bottom:clamp(32px,4vw,48px);padding-left:24px;padding-right:24px\">\n\n<p class=\"has-text-align-center residentas-eyebrow wp-block-paragraph\">Politiques<\/p>\n\n\n<h1 class=\"has-text-align-center has-serif-font-family wp-block-heading\" style=\"font-size:clamp(36px,4.6vw,64px);font-weight:400;line-height:1.08\">Notes de r\u00e9servation claires.<\/h1>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"color:var(--wp--preset--color--charcoal-mid);font-size:17px;line-height:1.75\">Un aper\u00e7u simple de la mani\u00e8re dont les r\u00e9servations, l\u2019acc\u00e8s et l\u2019assistance aux clients sont g\u00e9r\u00e9s sur le site web. Les conditions sp\u00e9cifiques \u00e0 l\u2019\u00e9tablissement figurant dans la confirmation de votre r\u00e9servation pr\u00e9valent toujours.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-7bcf3857 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-bottom:48px;padding-left:24px;padding-right:24px\">\n\n\n<h2 class=\"has-text-align-center has-serif-font-family wp-block-heading\" style=\"font-size:clamp(28px,3.2vw,44px);font-weight:400;line-height:1.15;margin-bottom:36px\">Qu'attendre<\/h2>\n\n\n\n<div class=\"wp-block-group has-border-color has-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:var(--wp--preset--color--sand-border);border-width:1px;border-radius:16px;margin-bottom:18px;padding-top:28px;padding-right:28px;padding-bottom:28px;padding-left:28px\">\n\n<h3 class=\"has-serif-font-family wp-block-heading\" style=\"font-size:20px;font-weight:500\">R\u00e9server et tarifs<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"color:var(--wp--preset--color--charcoal-mid);font-size:15px;line-height:1.8\">Les tarifs d\u00e9finitifs, les taxes et les \u00e9ventuels frais suppl\u00e9mentaires sont indiqu\u00e9s dans le flux de r\u00e9servation avant votre confirmation. La disponibilit\u00e9 peut varier en fonction de la date, de la dur\u00e9e du s\u00e9jour et du type d\u2019h\u00e9bergement.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:var(--wp--preset--color--sand-border);border-width:1px;border-radius:16px;margin-bottom:18px;padding-top:28px;padding-right:28px;padding-bottom:28px;padding-left:28px\">\n\n<h3 class=\"has-serif-font-family wp-block-heading\" style=\"font-size:20px;font-weight:500\">Paiements et confirmation<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"color:var(--wp--preset--color--charcoal-mid);font-size:15px;line-height:1.8\">La m\u00e9thode de paiement et les modalit\u00e9s de paiement sont indiqu\u00e9s lors du paiement ou dans l\u2019e-mail de confirmation. Gardez la confirmation de la r\u00e9servation \u00e0 port\u00e9e de main pour obtenir les d\u00e9tails de votre r\u00e9servation les plus pr\u00e9cis.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:var(--wp--preset--color--sand-border);border-width:1px;border-radius:16px;margin-bottom:18px;padding-top:28px;padding-right:28px;padding-bottom:28px;padding-left:28px\">\n\n<h3 class=\"has-serif-font-family wp-block-heading\" style=\"font-size:20px;font-weight:500\">Annulations et modifications<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"color:var(--wp--preset--color--charcoal-mid);font-size:15px;line-height:1.8\">Les d\u00e9lais de r\u00e9siliation et les frais de modification d\u00e9pendent du type de s\u00e9jour que vous avez r\u00e9serv\u00e9. Veuillez consulter la politique indiqu\u00e9e sur la confirmation de r\u00e9servation ou sur le moteur de r\u00e9servation pour vos dates sp\u00e9cifiques.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:var(--wp--preset--color--sand-border);border-width:1px;border-radius:16px;margin-bottom:18px;padding-top:28px;padding-right:28px;padding-bottom:28px;padding-left:28px\">\n\n<h3 class=\"has-serif-font-family wp-block-heading\" style=\"font-size:20px;font-weight:500\">Check-in et acc\u00e8s<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"color:var(--wp--preset--color--charcoal-mid);font-size:15px;line-height:1.8\">Lorsque cela est possible, des instructions d\u2019acc\u00e8s sont envoy\u00e9es avant l\u2019arriv\u00e9e. Certains s\u00e9jours peuvent utiliser une proc\u00e9dure d\u2019entr\u00e9e sans contact ou par le biais d\u2019un code num\u00e9rique, tandis que d\u2019autres peuvent avoir des instructions sp\u00e9cifiques \u00e0 chaque \u00e9tablissement.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:var(--wp--preset--color--sand-border);border-width:1px;border-radius:16px;margin-bottom:18px;padding-top:28px;padding-right:28px;padding-bottom:28px;padding-left:28px\">\n\n<h3 class=\"has-serif-font-family wp-block-heading\" style=\"font-size:20px;font-weight:500\">R\u00e8gles de la maison<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"color:var(--wp--preset--color--charcoal-mid);font-size:15px;line-height:1.8\">Les horaires d'occupation, les heures de silence, le tabagisme, les animaux domestiques et d'autres r\u00e8gles de l'\u00e9tablissement peuvent varier d'un logement \u00e0 l'autre. Suivez les r\u00e8gles indiqu\u00e9es dans l'annonce et dans les d\u00e9tails de votre confirmation.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-color:var(--wp--preset--color--sand-border);border-width:1px;border-radius:16px;margin-bottom:18px;padding-top:28px;padding-right:28px;padding-bottom:28px;padding-left:28px\">\n\n<h3 class=\"has-serif-font-family wp-block-heading\" style=\"font-size:20px;font-weight:500\">Confidentialit\u00e9 et donn\u00e9es<\/h3>\n\n\n<p class=\"wp-block-paragraph\" style=\"color:var(--wp--preset--color--charcoal-mid);font-size:15px;line-height:1.8\">Nous utilisons les donn\u00e9es des clients pour g\u00e9rer les r\u00e9servations, communiquer sur les s\u00e9jours et respecter les exigences l\u00e9gales et comptables. Si vous avez des questions concernant la confidentialit\u00e9, veuillez nous contacter via la page de contact.<\/p>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"color:var(--wp--preset--color--charcoal-mid);font-size:14px;line-height:1.7;margin-top:36px\"><strong>Important :<\/strong> Cette page pr\u00e9sente un aper\u00e7u au niveau du site web. La confirmation de r\u00e9servation, l\u2019annonce de l\u2019\u00e9tablissement et les conditions de r\u00e9servation indiqu\u00e9es lors du paiement auront la priorit\u00e9 si des diff\u00e9rences se manifestent.<\/p>\n\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Policies Clear booking notes. A simple overview of how bookings, access, and guest support are handled on the website. Property-specific terms in your reservation confirmation always take priority. What to expect Booking and pricing Final rates, taxes, and any add-ons are shown in the booking flow before you confirm. Availability may change by date, length [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"page-templates\/policies.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5335","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Booking Policies | Residentas<\/title>\n<meta name=\"description\" content=\"Review Residentas booking policies \u2014 check-in, cancellation, payments, and house rules for our luxury apartments in Lisbon, Portugal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/residentas.com\/fr\/politiques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" 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